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MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. High School Diploma or equivalentANDTwo years college level course work in applicable course of study i.e. (biology, chemistry, anatomy, physics)
2. Valid Driver's License.
EXPERIENCE:
1. One year experience as a scribeAND one year of prior supervisory experienceORthree years of prior supervisory experience
PREFERRED QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. Bachelor's degree in health science related field.
EXPERIENCE:
1. Two years of previous supervisory experience.
2. One year of experience in a healthcare setting.
3. Experience in creating employee schedules.
CORE DUTIES AND RESPONSIBILITIES:The statements described here are intended to describe the general nature of work being performed by people assigned to this position.They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.Other duties may be assigned.
1. Supervises and coordinates activities related to scribes and scribe training, throughout various departments.
2. Provides daily supervision to staff to ensure we are fully staffed and providing courteous service to patients, visitors, physicians, and co-workers.
3. Active participation in peer interviewing as necessary.
4. Monitors daily operations to help ensure adherence to documented administrative and departmental policies and procedures.
5. Helps the lead scribes to provide adequate staffing in all areas of the department.
6. Provides coaching and counseling to staff based upon performance management principals.
7. Identifies on-going continuing education needs of employees.
8. Keeps staff informed of process, policy and other changes thorough presentations at regular staff meetings, face to face communication and e-mail correspondence.
9. Provides support and supervision to the Scribe Trainers to ensure a thorough training program.
10. Keeps accurate scribe records.
11. Assists lead scribes with quality assurance and compliance across multiple sites.
12. May be asked to function as a scribe when needing coverage.
13. Works closely with Department Manager to identify and promptly report any issues.
14. Stays current with regards to Joint Commission Guidelines and policies.
15. Assists with remote on-boarding of new employees.
16. Works with Management to resolve Employee Health Delinquencies.
17. Prepares welcome packets of new scribes.
18. Assists with preparing monthly invoices as needed.
19. Responsible to travel within and around the state of WV as needed.
PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Must be able to stand for extended periods of time.
2. Must have manual dexterity to operate keyboards, telephones, and other business equipment.
WORKING ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Must be willing to travel.
SKILLS AND ABILITIES:
1. Knowledge of Joint Commission Policies.
2. Basic knowledge of Microsoft Office.
3. Knowledge of: Emergency Department flow, Ambulatory clinic flow, efficiency management medical-legal documentation, medical terminology, physical exam findings and Evaluation and Management (E&M) bill basics.
4. Qualities: Organization, professionalism, ability to take the initiative, courteous, positive attitude, strong communication skills, active listening skills, problem solver, attentiveness to detail.
5.
Must have a quick and accurate typing speed (55 WPM).
Additional Job Description:
This position is a supervisory role that supports the Scribe Department. Applicants must have open availability and be willing to work all shifts (days, evenings, nights, weekends, holidays). Travel is required.
Scheduled Weekly Hours:
40Shift:
Varied (United States of America)Exempt/Non-Exempt:
United States of America (Exempt)Company:
WVUH West Virginia University HospitalsCost Center:
8815 UHA ScribesAddress:
3040 University AveMorgantownWest VirginiaEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)